Testimonials

What our clients are saying about us

The following are just some of the positive things our clients are saying about us. We are pleased to find that our service can be so beneficial to so many individuals and we are so proud of everyone taking control of their emotional health.

My experience has been extremely helpful. My therapist has been very approachable, empathetic, understanding and easy going. I felt very comfortable talking about difficult topics and felt at ease. I’ve learned so so much and have progressed immensely since the start of my treatment.

My experience at the clinic has been excellent. I have always left feeling better. Appointments have always been on time and communication has always been efficient and quick. Overall, I’ve had a great experience here and would definitely come back and refer others here.

SK, 29 sessions

Extremely positive experience. I feel I have been able to move forward in a way I haven’t with therapy previously and that I have been given the tools to help myself. Very professional yet also warm and encouraging.

Overall experience--very efficient, friendly and professional. Effective & discreet communication. Very warm and reassuring.

SS, 28 sessions

Very helpful and a comforting experience. My therapist was very understanding. positive and motivating with her sessions.

Fernwood is a great clinic that I would recommend. Great communication from staff who made this a positive experience.

JS (15 sessions)

It was helpful. My therapist worked hard to make the sessions relevant and useful. The limiting factor was me! I am grateful for her patience with me.

I have positive feelings in all aspects of my overall experience.

TM (10 sessions)

Really positive--felt I made great progress with my therapist’s help. Best therapy sessions I’ve had. Very well run clinic.

LS (8 sessions)

Very good, helps me to recover and think of good thoughts and feelings [the author is a young person]

Excellent, the text reminders of appointments, the ease of booking, the friendly atmosphere, all make the experience positive. The treatment was just what we needed. [the author is the young person’s dad]

SM (12 sessions)

Really positive. My therapist was really helpful and encouraging. I feel I have come on really far since my first session. She was good at adapting to my different thoughts and feelings and coming up with ways to combat them.

The receptionist is very friendly and welcoming and the reception is really calming.

RC (7 sessions)

Found it very helpful. Worked through many of my concerns effectively and overall experience was positive.

Couldn’t fault Fernwood. Responsive, calm environment. Friendly and approachable.

CH (6 sessions)

Very positive. It was nervous and tricky to start but I found it much easier over time and started looking forward to the sessions.

Booking appointments was really easy and I liked having the same time slot each week. I feel like I still have further to go but feel that I am prepared to go alone for a while.

JV (16 sessions)

I feel it really helped. I never imagined it would happen within 7 sessions but my therapist is great and has really helped me to understand my anxiety.

Very good communication, reminders of appointments and always responding quickly to emails. Treatment has been professional but also personable and there is always a smile at reception!

HP (7 sessions)

Very positive. I feel like I have learned a lot of lessons that will help me to change positively and hopefully living the rest of my life being kind and having a good, optimistic attitude. I believe my therapist always could understand where I was coming from and made me feel heard and valid.

Treatment was very effective. I feel like a new person compared to before I came here. I feel like my mind changed almost completely and that I don’t even see things the way that I used to.

SS (15 sessions)

It was quite helpful. Moreover, my experience with my therapist had helped me gain a new perspective. I could see myself developing as well as become more aware of my feelings / situation. It was a very relaxing through and through. Not only do I think I developed a good relationship with my therapist, my time spent here also helped me improve my relationship with me. Thanks!

Every engagement of mine with Fernwood, be it regarding scheduling or the tea (awesomely made) was amazing. The clinic was always helpful, very accessible and quite prompt in the manner they handle everything.

VV (10 sessions)

I really valued my time with my therapist. She understood my communication style which meant I felt very free to express myself. She gave me some valuable tools for coping and permission to put myself first.

Wonderful! Reception staff and ambience were very good. Made the experience so much more comfortable and “normal”.

SJ (8 sessions)

Very positive. I feel I’m going away with some useful tools and I’m looking forward to practicing them.

All excellent. My therapist was great--very pleasant and easy to spend time with. She was professional and a great communicator.

SN (5 sessions)

I’ve had a really great experience -- I probably came in with quite high expectations but have found that I finished therapy with a great deal of positivity and confidence, probably more so than I expected. It was very easy to get an appointment and I felt very welcome -- it will be a bit strange not to come here every week!

The overall experience has been great. I have no suggestions on how to improve as the whole process was easy and very comfortable. Communication was very good and I always felt looked after by Ana.

HS, 12 sessions

My therapist has been fantastic, extremely profession and with a really approachable manner. I can really relate to everything she says about how I have been feeling and it all seems to “make sense”. I feel positive and confident that I’m taking the correct steps to hopefully feel better.

I always “enjoy” as much as possible my experience at Fernwood. It’s always very welcoming and comfortable during the sessions and that has to normalise what I’m going through. I feel the treatment I received has been very good. When I initially enquired about coming to the Clinic, you have responded really quickly.

KE, 8 sessions

Very happy--I have learned so many things about myself and the way I interact with the world, as well as healthy coping mechanisms. It has made my time in London much easier and more fulfilling than if I hadn’t had the sessions--I have been able to learn from the experience as much as possible.

Reminder texts are very helpful. The clinic has been understanding about my sometimes hectic schedule, for which I’m very grateful. Sad to end treatment now as I feel like it's becoming the most effective.

CC, 25 sessions

Wasn’t sure what to expect before coming, but didn’t think it would come to much. However, very quickly got on with my therapist and came for about 3 or 4 times longer than planned. Extremely useful experience. 100% glad I started and Alex was my therapist.

BC, 28 sessions

It was a helpful experience which allowed me to identify the cause of the issues / thoughts I was experiencing. Techniques recommended helped to explain the cause and helped a lot with dealing and putting into perspective my thoughts and feelings.

Treatment was effective as it helped to break down the issues and rationalise the thoughts / problems I was experiencing and gave some positive ideas / things to work on which were simple and helpful. Appointments always available when required and communication was very quick.

WE, 3 sessions

My experience was really positive. The sessions were helpful and I feel completely different to how I did when I started.

It was all very efficient. Communication was great and no trouble arranging appointments. I feel relaxed when I come, being offered a cup of tea is also nice! The therapy was effective for what I needed.

EG, 8 sessions

I feel that my experience has been positive and a place where I can express my feelings without fear of judgement. I have found certain exercises useful and the therapist helped me to view life experiences in more constructive ways.

I feel very content with the effectiveness of the treatment, the appointment booking was very convenient and excellent communication from everyone I have met at the clinic.

BC, 6 sessions

Really good--the atmosphere was relaxed and I felt comfortable and could be truthful; my therapist made me feel at ease and get me control the flow of the sessions but would help guide me when needed. I definitely felt like I learned about myself and felt better equipped to move forwards.

Overall experience very good! Ana was always helpful and bright, which was really welcoming. Everything was handled professionally and punctually.

MB, 7 sessions

Using various tools to rediscover ways of feeling good. Explored my feelings of the accident and then with the “rapid eye movement” gave reflection / account to move away from emotion. Enjoyed the sessions. A big thank you. The experience helped me to rediscover myself.

KW, 11 sessions

Very, very helpful and totally worthwhile with positive results. As someone uncomfortable with the idea of therapy, I was lucky to have a fantastic therapist who made me feel at ease from the beginning. I’m not sure I would have continued as long without my therapist. Very skilled in developing the therapy and asking relevant questions as time progressed.

Warm and welcome experience at reception every time in a relaxed atmosphere. Communication was great, change of time, cancellations etc. Replied to my every enquiry almost immediately. Treatment very effective, tailored to my needs. If a client does not have expectations that therapy is a miracle cure, they will benefit thoroughly at this Clinic.

I like attending a small clinic nearby. I would hate to attend in the City and visit a larger, more business-like clinic that didn’t have the “family touch”.

CT, 41 sessions

Really happy with the experience. My therapist was always very patient and supportive. She created an atmosphere in which it was very easy to open up and work through issues. She was very good at remembering previous discussions / key topics.

Excellent overall experience. Very easy process to arrange. Always flexible and understanding. Treatment has been effective and no rushed.

RS, 30 sessions

I’ve had a really great experience. I really felt like I could openly talk without being judged. I loved the Acceptance and Commitment Therapy approach, it really resonated with me and I feel like I learned a lot beyond the treatment of my issues. I also appreciate how the therapy approach was tailored towards what resonated with me most. I’m so very grateful and will really miss my weekly appointments. Great balance between professionalism and humanity.

I’ve had an overall great experience of Fernwood in terms of professionalism, communication, great environment and effectiveness of treatment. My anxiety and depression have incredibly improved during therapy and I feel like I have gained some useful and amazing tools and knowledge to deal with difficult thoughts and feelings and to guide my life. It really has been an enriching experience.

MG, 20 sessions

Very hard to briefly summarise! Absolutely brilliant. This was a different type of therapy to what I’ve experienced before and I feel it suited me much better. The focus on what is happening in each moment / decision has been very helpful, along with the very practical visual strategies suggested and practiced. My therapist has been so lovely and yet appropriately challenging!

I genuinely feel this was one of the best, most worthwhile experiences I’ve had in terms of any kind of mental health help. Actually the best. Having somebody so friendly and welcoming to chat with on arrival may seem a small thing but it made a big difference to the overall experience. My therapist's extreme fabulousness has already been mentioned.

I already have recommended to anybody who will listen!”

RJ, 17 sessions

My therapist has been incredible and an amazing support during the last few months. She completely achieved the right balance between support and “coaching”, pushing me to work on and gain control of my OCD. I’m so grateful to have worked with my therapist and know I’ll take all the strategies forward.

It has all been a very smooth and enjoyable (if I can say that!) process”

CC, 10 sessions

My experience has been really, really good – I’m so glad I started therapy and my therapist has been brilliant. I’m very grateful to my therapist for all that she has helped me with. I have seen clear improvements and am much more confident now in managing and coping with anxiety. I felt able to talk freely to my therapist and felt like it has been a safe space where there has been a level of trust.

My overall experience has been great. I have felt that the treatment has been effective—while my anxiety has not disappeared, the severity of it has reduced and the techniques I learnt to manage it have been effective.

Communication has always been very good and clear and appointment have also always been good—the time during appointments has always been used to the maximum; the therapist has always made full use of the time allocated”

SF, 17 sessions

I feel extremely fortunate to have been able to have this therapy. It helped me through an extremely difficult time and has given me skills I will use for the rest of my life. A resounding Thank you”

ES, 12 sessions

This has been the single most helpful experience in me dealing with issues that have affected me my whole life. I cannot thank my therapist enough”

AR, 6 sessions

Entirely positive. Feel great but would not hesitate to return if I felt I needed support in future. Wish I’d done this years ago! All made very simple. No way I can think of to improve the service. Late sessions made it possible to fit around work and family”

DH, 11 sessions

I feel like the experience has been extremely helpful in terms of coping with issues regarding anxiety that have been troubling me for most of my life. It has been easy to communicate with my therapist and I have found working with her really helpful.

I feel like it has been done in a routine fashion which allows me to feel comfortable coming here every week for the past two months. Overall I would say that the treatment has been effective”

IM, 13 sessions (young person’s testimonial)

Very positive experience. It’s been very useful and Jo has given me some useful tools. The overall experience has been very impressive, efficient and friendly”

JN, 12 sessions

If you have any questions about how Fernwood can help you, please contact us on info@fernwoodclinic.co.uk

What our clients are saying about us

Terms and Conditions Privacy Policy